Conditions of participation for Online Live courses by TANDEM-Frankfurt e.V.

  1. The course fee must be paid in advance.

  2. the registration is valid for 4 weeks. A continuation of the course in the next level is usually possible, provided that this course is offered.

  3. if you want to register for 2 weeks, the course fee is 60%, for 3 weeks 80% of the normal 4-week price. 

  4. We can enrol you in a course at your level, but we cannot guarantee that the course will start with a specific lesson. The learning success or the achievement of a certain level depends on the individual requirements and cannot be guaranteed. 

  5. The courses are aimed at adults and course attendance requires regular participation and active cooperation. Should there be any disruptions, we reserve the right to exclude participants from the course.

  6. If you cancel your course after it has started or you don't attend the course due to illness, a reimbursement of course fees is not possible. Cancellation or rebooking is possible up to two weeks before the start of the course. In this case, a processing fee of €30 for a rebooking and €50 for cancellation will be charged.

  7. In the instance that a visa has been granted specifically for the attendance of a German language course, participation in the course is mandatory and cancellation is generally not possible.

  8. Dates and prices are subject to change. Alterations to the offered courses and the course fees are also possible during the current year of courses.

  9. The occasional cancellation of classes as a result of exceptional circumstances will not be substituted.

  10. If we are obliged to cancel a course, we will reimburse already paid fees. No further claims can be made.

  11. By registering for the course, you agree to our terms and conditions and our corona hygiene and distance rules.

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